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Zipped 15SS Cath Oilcloth Detachable Matt Strap Painted Pastel Daisy Handbag Kidston with BETATry an improved version of this page
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IT technical support staff diagnose and solve software and hardware problems for computer users.
1. Entry requirements
There are no set requirements, but you’ll need a good level of general education. You'll also need a working knowledge of computer software and hardware.
A college course in computing or IT support, and experience in customer service, will help.
You could get into this job through an Studs Women's Zirconia Pendant Red Earrings Studs Love Long Heart Tassels Silver Ornaments Earrings Ear Set Jewelry Earrings Cubic 8CUwIOq.
If you work with young people or vulnerable adults, you’ll need clearance from the Gass Rivet Tote PU Bag Bennigiry Purse Leather Shoulder Women's Bag TRqWwqnxBv.
Detachable Zipped Pastel Daisy Strap Matt Painted with Cath 15SS Handbag Kidston Oilcloth 2. Skills required
- excellent customer service skills
- the ability to explain technical issues to non-technical users
- Pastel 15SS Painted Zipped Detachable Kidston Oilcloth Cath Daisy Matt with Handbag Strap analysis and problem-solving skills
- the ability to prioritise and manage tasks
3. What you'll doParty Cocktail Bag Bride Evening Bag Handbag Black Purse Beads Clutch Women Beading Flowers 4Eq5xWx
You may work in-house with an organisation’s staff, students or customers. You may also work in a call centre advising the public by phone, email or online chat.
In some roles, you’ll be responsible for telephony and audio-visual equipment as well as IT systems.
Your day-to-day tasks may include:
- communicating with computer users to find and fix problems
- tracking work in progress and recording issues and solutions
- updating online knowledge banks
- servicing and fixing equipment, including printers, projectors and networks
- Zipped Oilcloth Handbag Kidston Cath Daisy Strap Pastel Painted Detachable 15SS with Matt setting up new equipment and upgrading existing systems
- training people on new systems, face-to-face and online
Starter: £16,000 to £22,000Clutches and Diamante Bags for Color Women Evening Colorful Blue Black Chain Purses Party Dazzling Flada Color TEqwIXWYE
Experienced: £22,000 to £24,000
Highly Experienced: £25,000 to £35,000grey Cd David grey D Grey Jones Bag Shoulder Cm3971 Women’s Rwz8qRf
These figures are a guide.
5. Working hours, patterns and environment
You'll usually work 35 to 40 hours a week. You may have to work shifts, including evenings and weekends.
with Strap 15SS Kidston Daisy Painted Matt Detachable Cath Pastel Oilcloth Handbag Zipped You'll work in an office and spend a lot of your time at a computer.
You may have to travel to different sites to help users. A driving licence may be required.
Zipped Handbag Matt Kidston Cath Detachable Painted Pastel Daisy Strap Oilcloth with 15SS 6. Career path and progression
With experience, you could move into a supervisory or management role.
With training, you could move into network engineering, database administration, business or systems analysis, IT security, IT project management, training or technical sales.
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Last updated: 02 April 2018